Public domain not resolving - DNS ERR_NAME_NOT_RESOLVED
subrathati
FREEOP

8 days ago

Hi Railway Support,

My service is running correctly (I can see active logs and the colour game timer is working), but the public domain is not resolving.

Service details:

- Project ID: 821017e2-273a-4083-8e9d-b6e177a56004

- Service ID: 484dbb67-df37-4837-9be3-0691a3c6a198

- Domain: luckyvault-production.up.railway.app

- Port: 8080

The service is showing as Active in the dashboard and logs are running fine. However when I ping the domain I get "Ping request could not find host" and the browser shows ERR_NAME_NOT_RESOLVED.

I have waited over 1 hour for DNS propagation but the issue persists.

Can you please check why the public domain is not resolving for this service?

Thank you

Solved

1 Replies

Railway
BOT

8 days ago

Your domain luckyvault-production.up.railway.app is resolving correctly from our side, returning an A record, and your service deployment is running successfully. The issue appears to be with your local DNS resolution. Try flushing your local DNS cache (ipconfig /flushdns on Windows or dscacheutil -flushcache on macOS), trying a different DNS resolver (e.g., 8.8.8.8 or 1.1.1.1), or testing in an incognito browser window.


Status changed to Awaiting User Response Railway 8 days ago


Railway
BOT

11 hours ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 11 hours ago


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