25 days ago
Description of the issue:
- My app is deployed and shows as "Online" / "Deployment successful" in the dashboard.
- When I open the public URL in a browser (Chrome), I get "This site can't be reached" with error code DNS_PROBE_FINISHED_NXDOMAIN.
- The domain does not resolve from my network (tried both normal and incognito). Same result with a newly generated domain.
Domains affected:
- cloudkitchen-production-1dd3.up.railway.app
- cloudkitchen-production-5909.up.railway.app
Details:
- Service name: cloud_kitchen
- Start command: uvicorn app.main:app --host 0.0.0.0 --port $PORT
- Region: us-west2 (if that's what you see in the dashboard)
- I need the public URL to work so I can set up a WhatsApp webhook (Meta verification fails because their servers also cannot reach the callback URL).
Request:
- Can you check if there is a DNS or regional issue for *.up.railway.app from my location, or if my project/domain needs different configuration?
1 Replies
25 days ago
I'm able to access your domains just fine. Try clearing your local DNS cache and/or setting your browser's DNS server to 1.1.1.1.
If that doesn't work, I'd check your DNS/firewall settings.
(Try accessing the sites on your mobile network too).
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