2 months ago
Hello everyone,
My service is deployed successfully and running correctly internally, but the public domain is still not resolving and shows the error DNS_PROBE_FINISHED_NXDOMAIN in the browser.
Public Domain:
https://personal-risk-radar-production.up.railway.app/
Service ID:
8b7b7ded-97a2-46d7-bab8-d91455b2cf9e
I have already tried accessing it in an incognito window and performed a hard refresh (Cmd + Shift + R), but the issue persists.
The Railway dashboard suggests this could be a DNS provisioning issue that requires support intervention. Could you please check the DNS provisioning for my service and help resolve the public domain issue?
Thank you.
2 Replies
2 months ago
Your domain personal-risk-radar-production.up.railway.app is resolving correctly from our side (returning an A record), so DNS provisioning is not the issue. The NXDOMAIN error is likely due to a stale DNS cache on your local device or network - try flushing your DNS cache or testing from a different network. You also have a second domain assigned to this service, personal-risk-radar-production-4b7d.up.railway.app, which you can try to confirm reachability.
Status changed to Awaiting User Response Railway • 2 months ago
Status changed to Awaiting Railway Response Railway • 2 months ago
2 months ago
Hi - I see you rejected the automated response. Was that because the domain continued not to resolve for you or because of something else?
I see the domain resolving now as well. If it was not a bad DNS lookup, it appears to have been some other transient issue. Let us know if you need more help.
Status changed to Awaiting User Response Railway • 2 months ago
Status changed to Solved sam-a • 2 months ago