Purchased $20 of credits and upgrade to Hobby Plan, but now deployments are all paused
rowanlovejoy
TRIALOP

2 years ago

On Jan 7 I purchased $20 of credits and upgraded my account to the hobby plan. Now a few days ago I got an email saying my credits had run out and all my deployments were paused, despite the total for all of them not coming close to $20, according to the my accounts billing dashboard. My account is no longer showing as having the Hobby Plan either.

Please help me to figure out what happened to my $20 of credits.

7 Replies

rowanlovejoy
TRIALOP

2 years ago

N/A


2 years ago

your credits have been used to pay for the monthly $5 hobby subscription fee


2 years ago

jan + feb + march + april = 20


rowanlovejoy
TRIALOP

2 years ago

I see. I believed that when I purchased the $20 of credits, I was choosing to pre-pay for my usage, not a subscription. I thought the $5/month fee applied only to the other payment option.


rowanlovejoy
TRIALOP

2 years ago

So, can I pre-pay for usage at all? What does the usage of my projects come out of, if not the credits?


rowanlovejoy
TRIALOP

2 years ago

Thanks for explaining. It seems I didn't understand how Railway works.


2 years ago

yep, no matter what payment method you use, there's of course still going to be the subscription fee


Welcome!

Sign in to your Railway account to join the conversation.

Loading...