791ed89f-2e92-460e-8695-345be2ee33f3

Was muss ich tun

791ed89f-2e92-460e-8695-345be2ee33f3

Hey @ange desire, you can connect to your database and make a dump of it if your trial plan is still active. Unfortunately, you will have to upgrade to the hobby plan using a different credit or debit card if your trial period is already over.

indeed i had a hobby plan and i topped up twice but this me i can't top up my card is rejected

yet it's the same card I've used to top up for the last two months

Unfortunately, I do not think that there is much Railway can do on their end, please use a different credit or debit card as opposed to a prepaid card.

there's no way to recover the database dump while waiting to pay.

This is correct, as your services are offline/unreachable.

there is no other way to retrieve data from the database

I am afraid that this is correct.

the only way is to pay the subscription

Indeed, this is the only way as Railway is a paid service.

I just need temporary access to my old PostgreSQL database to back up the data.
I’ve already created a new Railway account and database to transfer the data to.
Would it be possible to get a temporary connection window so I can export or migrate the data?

Thank you so much in advance!

Unfortunately, this is not something I can do for you.

I’m currently unable to subscribe due to Railway not accepting my prepaid card.
Is there any way to pay manually (PayPal, one-time invoice, etc.) just to restore my access temporarily?
I only need to recover my database data.

please

I am afraid that Railway does not offer such option.

feel free to mark this as solved uxuz

!s