Railway
yuuslokrobjakkroval
FREEOP

2 years ago

Hello Team ! I need help and question about my railway

41 Replies

yuuslokrobjakkroval
FREEOP

2 years ago

b81fc524-4ecb-482d-9fca-0df60d63e12e


2 years ago

please just go ahead and ask your question


yuuslokrobjakkroval
FREEOP

2 years ago

1288872383507070987


yuuslokrobjakkroval
FREEOP

2 years ago

I found this issued

1288872451291218000


2 years ago

Looks like you’ve exceeded your usage limit


yuuslokrobjakkroval
FREEOP

2 years ago

However, my project ran normally, right?


yuuslokrobjakkroval
FREEOP

2 years ago

I have paid 1.97$ already but my project still pause

1288875886854279190


2 years ago

please read this docs section -


yuuslokrobjakkroval
FREEOP

2 years ago

Good morning @Brody,

can i ask you a question ?


yuuslokrobjakkroval
FREEOP

2 years ago

1289022685652979792


2 years ago

yes you can


yuuslokrobjakkroval
FREEOP

2 years ago

Example:

I have used this plan for 5$/month

before i sub this plan i have topup 10$ but now i don't my money in the billing


yuuslokrobjakkroval
FREEOP

2 years ago

1289023425783795742


yuuslokrobjakkroval
FREEOP

2 years ago

@Brody when i have checked the usage i saw like this, can you help explain me about this case ?


2 years ago

because you used those credits to pay for the plan, it's a monthly subscription


2 years ago

it's not a flat $5 fee, did you think it was?


yuuslokrobjakkroval
FREEOP

2 years ago

nah, i mean like 5$ for plan can deploy only 1 server or what


yuuslokrobjakkroval
FREEOP

2 years ago

currently i have deployed 6 server in a project


2 years ago

there are no limits to how many services or projects


yuuslokrobjakkroval
FREEOP

2 years ago

so if i have pay 5$ to sub the hobby plan is mean i can do anything in a month but have limit right ?


2 years ago

the only limit in terms of spend would be the amount of credits you load


yuuslokrobjakkroval
FREEOP

2 years ago

1289025439456559185


yuuslokrobjakkroval
FREEOP

2 years ago

@Brody last night i saw the railway gave me a bill for pay 1.97$ after pay already why the project still pause ?


2 years ago

you need to pay more than that to be on the Hobby plan


yuuslokrobjakkroval
FREEOP

2 years ago

really sorry i dontunstand too much 🙏🏻


2 years ago

please stop pinging - <#727685388893945877> #5


yuuslokrobjakkroval
FREEOP

2 years ago

so hard to understand the Plan is 5$ per month but I have spend 10$ to the plan now need to pay more 😐


2 years ago

you spent $10 and then you used $10, again it's $5 for the subscription itself, you pay additionally for usage


yuuslokrobjakkroval
FREEOP

2 years ago

if i used Pro Plan so i need to spend 20$ for subscription and 20$ for usage right ?


2 years ago

no, $20 for the seat and then whatever else your resources cost you


yuuslokrobjakkroval
FREEOP

2 years ago

finally i understand 🥲🙏🏻

ex: if i have subscription 20$ pro plan is mean i have 20$ for usage but when i used it out limit so i need to pay more right?


2 years ago

the pro plan does not give you $20 dollars for resources


yuuslokrobjakkroval
FREEOP

2 years ago

ohh i see


2 years ago

you loaded $10 in credits, and then you spent $10 in credits, and never loaded more credits before you ran out.

there is no need to over / under think this.


2 years ago

i would recommend not doing the pre-paid plan this time, otherwise you may forget to keep loading credits every month


yuuslokrobjakkroval
FREEOP

2 years ago

so what can i do sir ?


2 years ago

sign back up for the hobby plan, not the pre-paid hobby plan


yuuslokrobjakkroval
FREEOP

2 years ago

can you help guild me ?

i dont know what should i do right now 🙏🏻


2 years ago

click the button


yuuslokrobjakkroval
FREEOP

2 years ago

1289030004503609426


2 years ago

not the pre-paid hobby plan


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