7 months ago
Hello my clients account looks to be reset? All bills have been paid, can this be fixed please? My clients website is down.
First invoice #6B493269-0001
8 Replies
Ok. I think I’m figuring out what’s going on.
Yall deployed something automatically
7 months ago
What's the issue? It's the same thing. It's running.
7 months ago
Seems like your client’s service was running on GCP. There have been many, many notifications over the past 6 months to alert users that GCP deployments would be automatically migrated to Metal.
7 months ago
If data was lost, that is not Railway’s fault. Anything required to persist over deployments should be stored in a volume.
No data was lost. I’m actually sorry for reaching out. The way yalls login done causes a lot of people confusion, just like the last thread that someone made about this.
It looked like everything was wiped out.