Railway Crash

charlesfrPRO

a year ago

In my main project it looks my volume migrations has crashed and is preventing from any deployments being made in my account (see screenshot with applying progress bar)

In a new project (second screenshot) I try to recreate the services and deployment seems stuck with "This volume is undergoing a migration." message.

Can someone fix this?

Solved

1 Replies

charlesfrPRO

a year ago

8d879f33-f85b-48af-9456-051141e48b4d


a year ago

Naive question, how large is your storage on the volume?


a year ago

!t


a year ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response angelo 11 months ago


charlesfrPRO

a year ago

single digit Gb


charlesfrPRO

a year ago


a year ago

That shouldn't cause any weirdness then.


a year ago

That's unrelated, flagging.


charlesfrPRO

a year ago

are you sure? All my builds are freezing (tried in both Hobby and Pro workspace)


a year ago

I misunderstood, thought it was purely based on the migration.


a year ago

How long has it been stuck in this state, 20 minutes?


charlesfrPRO

a year ago

I'd say about an hour


a year ago

Understood, escalating.


charlesfrPRO

a year ago

thanks, this is the second project which is also still stuck - I suspect as a result of the migration in the first project

8d879f33-f85b-48af-9456-051141e48b4d

1260382456003956700


a year ago

Flagged.


charlesfrPRO

a year ago

If you're able to do any anything that resembles a "hard reset" on this project that'd be much appreciated so I get this back up asap


a year ago

Can you try making a new service? We can then move the volume.


charlesfrPRO

a year ago

on it


charlesfrPRO

a year ago

actually the volume doesn't really matter (downloaded on launch) - it can be discarded

I just need to get services back up


a year ago

Can you not recreate the service from a gh repo?


a year ago

if the volume contents don’t matter, that should be the easiest solution


charlesfrPRO

a year ago

no it bugs out here

1260385489312288828


a year ago

Not in the same project, create a new project


a year ago

Oof, team is working on this, what's weird is that this project is in a weird state but not seeing much other reports. Investigating.


a year ago

Sorry this doesn't look stuck?


a year ago

1260386304143786000


charlesfrPRO

a year ago

correct, looks like the build went through!


charlesfrPRO

a year ago

it seems as if the volume migration was culprit…


a year ago

?


a year ago

It looks fine


a year ago

Where's the error


charlesfrPRO

a year ago

There's two projects:

  1. Original project (still bugging out)

  2. Recreated project (now working)


a year ago

Link original plz


charlesfrPRO

a year ago

this one


a year ago

That one shows that it's working.


charlesfrPRO

a year ago

Not working: c5ad221b-8b00-4b24-b8c9-eac5b00a9054
Working: 8d879f33-f85b-48af-9456-051141e48b4d



a year ago

I unstaged the change there for you. Can you try re-applying it?


charlesfrPRO

a year ago

done


charlesfrPRO

a year ago

if they don't go through feel free to discard them


a year ago

I'm reseting this, please leave it for now. I'm going to dig into why it's not working


charlesfrPRO

a year ago

let me know when project can be deleted


a year ago

We're still working on this internally. Probably 24h from now or so


charlesfrPRO

a year ago

ok np


charlesfrPRO

a year ago

Hi team - same issue as above but on different project, volume migration is frozen… Can you please help?

https://railway.app/project/f1b5f347-c845-4e49-a7a2-c861816cffd6

Thanks!

1260652415477350400


a year ago

Got eyes on, raising.


a year ago

So this will take some time as of late because of load.


a year ago

oh it just went through

extra context, im working with charles on the team this project is in.

the service has been in Singapore long before adding a volume, its strange that adding a volume would need any kind of migration


a year ago

Yea, actions will go through, they are just taking very long.


a year ago

what was most odd is that the ui told us that it was being migrated to us-west


a year ago

Yep, that's likely an issue with out error messaging but most everything is tied to workflow bottlenecks that we are facing with our queues, builds, settings, and migrations.

We are still triaging.


charlesfrPRO

a year ago

"@cooper" can I go ahead and delete this project? c5ad221b-8b00-4b24-b8c9-eac5b00a9054


a year ago

Yup!


railway[bot]

10 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please open a new thread if you require further assistance. Thank you!

Status changed to Solved railway[bot] 11 months ago