21 days ago
I am experiencing a critical issue with a project containing 3 services. All services show as 'online' in the dashboard, but their custom domains are returning 404s.
It appears the underlying Railway .up.railway.app domains changed unexpectedly without our input. Our DNS was previously configured to point to the original targets, which are now dead.
Here is the domain mismatch we are seeing:
- app.89paint.com
- Old/Current DNS Target:
lc6sa51e.up.railway.app - New Target in Dashboard:
acceptable-intuition-production.up.railway.app
- Old/Current DNS Target:
- admin.89paint.com
- Old/Current DNS Target:
1ec9cf34.up.railway.app - New Target in Dashboard:
admin-portal-production-d207.up.railway.app
- Old/Current DNS Target:
- portal.89paint.com
- Old/Current DNS Target:
spsaeedb.up.railway.app - New Target in Dashboard:
89-paint-client-portal-production.up.railway.app
- Old/Current DNS Target:
Before I ask our IT admin to update the DNS records, can you help me understand why these underlying Railway domains changed in the first place? I want to ensure the project state is stable before we reroute production traffic.
Secondary Issue: Membership & Deployment Bug
We believe the project state might be glitched, which could be related to the domain changes.
- In 'Project Settings' > 'Members', no members were listed, even though my peer and I were currently viewing the project.
- My supervisor tried to re-promote/invite me. When I click the new invite link in my email, it says I am already a member and does nothing. I logged out to re-accept the invitation to the project, and now I have permissions
- The repo says 'Github repo not found' under 'Branch connected to production' for each service.
Could you please look into the project state to see what caused the domain swap and help us restore our deployment permissions?
Also, this thread requires me to select a 'Service'. The only option I see is N/A.
Project ID: bfc24f18-5da9-4d61-a95c-1cf4fded9e12
2 Replies
Status changed to Open Railway • 21 days ago
21 days ago
Project ID: bfc24f18-5da9-4d61-a95c-1cf4fded9e12
16 days ago
hello? anything?