Railway issues everywhere
henrikruscon
PROOP

a year ago

Is Railway having issues? Seems impossible to login with GitHub, keeps throwing errors. Also the usage page is showing insane numbers for pricing that are totally incorrect. What's going?

Solved

45 Replies

henrikruscon
PROOP

a year ago

N/A


henrikruscon
PROOP

a year ago

Like what on earth is this?

1334533935434301400


henrikruscon
PROOP

a year ago

1334534099125272800


a year ago

@Brody


henrikruscon
PROOP

a year ago

1334534830372815000


henrikruscon
PROOP

a year ago

Now it seems Railway owes me money <:kekw:1319282310729961520>



a year ago

But also yeah @Brody lol


a year ago

Could use an incident for Github as well


henrikruscon
PROOP

a year ago

Well the issue is mainly related to the insane price changes I'm getting that makes 0 sense, but thanks for the update in regards to why the login isn't working


henrikruscon
PROOP

a year ago

I was trying to logout and log back in to see if this would resolve the usage data being corrupt


a year ago

Can you provide a project id please? So we can debug and fix it


henrikruscon
PROOP

a year ago

It's all my projects


henrikruscon
PROOP

a year ago

My entire account is affected


henrikruscon
PROOP

a year ago

22d2217f-5502-4174-951e-7e64cbde52d2


henrikruscon
PROOP

a year ago

But here's one


henrikruscon
PROOP

a year ago

If it helps


a year ago

Thank you


a year ago

Will investigate this, thank you for reporting


a year ago

Which screen is that?


henrikruscon
PROOP

a year ago

Care to elaborate?


a year ago

Where are you seeing that?


henrikruscon
PROOP

a year ago


a year ago

thank you!


henrikruscon
PROOP

a year ago

Getting an insanely slow load on the Project Settings -> Usage, takes like up to a minute to load it. But the usage appears to be correct there


a year ago

Hi, I suspected this was related to a recent change I made, so I wanted to expedite a fix. But it doesn't seem like it and I can't reproduce it.

Sadly I don't have cycles to investigate this right now, but this is in the oncall queue and eventually will be handled by the appropriate person. Sorry you are experiencing this, but it's probably just a cosmetic issue on the estimation.

I've also ticketed how slow the project usage fetching is.


a year ago

This should be fixed now!


a year ago

While u are here…. I also got some frontend bugs, on mobile for some reason it tells i'm on the Trial plan, no projects appears on my dashboard and going into my account leads to a 404, it's been two days like this


a year ago

Is this still happening? Damn, I thought we fixed this, could you open a help thread with more info please?


a year ago

I will take a look


a year ago

sure


henrikruscon
PROOP

a year ago

So this is not fixed on my end


henrikruscon
PROOP

a year ago

1334626376774582300


henrikruscon
PROOP

a year ago

I don't have the outragous price anymore, but I also don't have my price estimate


henrikruscon
PROOP

a year ago

It's instead showing the negative remaining usage


henrikruscon
PROOP

a year ago

I also made sure to clear cache to rule that out


henrikruscon
PROOP

a year ago

@Paulo


henrikruscon
PROOP

a year ago

Guess it's less urgent now as I can actually see my current usage, and I can summarize the projects invidiually by head to see the total estimate


henrikruscon
PROOP

a year ago

But would be nice to get it back as it was ofc


a year ago

I just merged the fix for that!


henrikruscon
PROOP

a year ago

Oh ok my bad, I should have known it wouldn't make it directly to production


a year ago

oh no, dont worry


henrikruscon
PROOP

a year ago

Thanks then all good


a year ago

please keep reporting those


a year ago

!s


Status changed to Solved brody about 1 year ago


Loading...