5 months ago
So during this last billing period my services have been 90% on Metal. I got a billing notification now, and I noticed that there wasn’t a discount on the usage.
When does the metal discount actually apply, I’m generally confused.
4 Replies
5 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
5 months ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
Railway
Hello! We've escalated your issue to our engineering team. We aim to provide an update within 1 business day. Please reply to this thread if you have any questions!
5 months ago
Any updates?
5 months ago
Are there any updates on the question i asked? I haven’t still continued with the payment of the hobby service because I am waiting on this to be looked into. I wouldn’t like the headache of my services being disconnected.