a month ago
When i try to add a www custom domain it shows 'not available'. I can provision a domain without www and it works. I have added a proper CNAME record for www site and is pointed to hostname provided by railway.I can see it setup correctly here Dig (DNS lookup). Why railway is not allowing me to provision www custom domain?
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6 Replies
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
namecheap
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Hi there,
You will be provided with a CNAME domain to use (e.g., g05ns7.up.railway.app) after you add a custom domain in the Networking section of your service settings
On namecheap, you will create a CNAME record with the CNAME value provided by Railway.
once that's done, you'll need to wait for Railway to verify your domain. When verified, you will see a greencheck mark next to the domain(s). Note: Changes to DNS settings may take up to 72 hours to propagate worldwide.

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Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
I have ai can see that the name has propogated - but still railway says not available - https://www.whatsmydns.net/#A/www.deepship.dev . I need some definite help with this, its been frustrating , I added a ALIAS record as suggested by namecheap to avoid CNAME conflicts.
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
i had a different instance of the service listening on www - after deleting it worked, this can be closed.
Status changed to Solved umesh060620222-alt • about 1 month ago