railway not allowing to provision www custom domain
umesh060620222-alt
PROOP

2 months ago

When i try to add a www custom domain it shows 'not available'. I can provision a domain without www and it works. I have added a proper CNAME record for www site and is pointed to hostname provided by railway.I can see it setup correctly here Dig (DNS lookup). Why railway is not allowing me to provision www custom domain?

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Solved

6 Replies

Do you know where you domain is hosted?


Status changed to Awaiting User Response Railway 2 months ago


umesh060620222-alt
PROOP

2 months ago

namecheap


Status changed to Awaiting Railway Response Railway 2 months ago


umesh060620222-alt
PROOP

2 months ago

here it is

Attachments


Hi there,

You will be provided with a CNAME domain to use (e.g., g05ns7.up.railway.app) after you add a custom domain in the Networking section of your service settings

On namecheap, you will create a CNAME record with the CNAME value provided by Railway.

once that's done, you'll need to wait for Railway to verify your domain. When verified, you will see a greencheck mark next to the domain(s). Note: Changes to DNS settings may take up to 72 hours to propagate worldwide.

Screenshot of Custom Domain

Attachments


Status changed to Awaiting User Response Railway 2 months ago


umesh060620222-alt
PROOP

2 months ago

I have ai can see that the name has propogated - but still railway says not available - https://www.whatsmydns.net/#A/www.deepship.dev . I need some definite help with this, its been frustrating , I added a ALIAS record as suggested by namecheap to avoid CNAME conflicts.


Status changed to Awaiting Railway Response Railway 2 months ago


umesh060620222-alt
PROOP

2 months ago

i had a different instance of the service listening on www - after deleting it worked, this can be closed.


Status changed to Solved umesh060620222-alt 2 months ago


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