Railway Outage?
b-e-a-f
HOBBYOP

24 days ago

Hello I'm reaching out because all of my API services stopped working today. I have not deployed in several months, so I'm not really sure what the issue is.

Project Id: c74d4143-faff-4947-823a-6f31b414bdf5

35 Replies

Can you describe "stopped working"?


b-e-a-f
HOBBYOP

24 days ago

353F46F5-133F-4693-B575-8334595389AE.png

Attachments


b-e-a-f
HOBBYOP

24 days ago

My api service is returning 500s.


Are there any error logs in your application?


b-e-a-f
HOBBYOP

24 days ago

I don't have any logging setup at the moment. I cannot see the output inside of railway itself.


Is this a Nodejs project?


b-e-a-f
HOBBYOP

24 days ago

It's a Bun project. I'm going to make a request directly.


b-e-a-f
HOBBYOP

24 days ago

Requested directly to the service, and it is timing out.


b-e-a-f
HOBBYOP

24 days ago

Started at around 2:30 AM today. Didn't notice it until now.


Instead of using using something like bun start to start your service, use node.

Also, I'd recommend implementing logging. It'll help you with debugs.


b-e-a-f
HOBBYOP

24 days ago

My database also flat lined.

969D9BFB-A292-47BF-8F13-89576D6F4C19.png

Attachments


b-e-a-f
HOBBYOP

24 days ago

Yeah these are great suggestions. Thanks.


b-e-a-f
HOBBYOP

24 days ago

C9CD3CD0-4264-494D-95C8-7E0A39796636.png

Attachments


b-e-a-f
HOBBYOP

24 days ago

Public network traffic graph seems to die too after 2:30


24 days ago

^


b-e-a-f
HOBBYOP

24 days ago

Possible issue with hosted database service


b-e-a-f
HOBBYOP

24 days ago

I don't know y'alls product names unfortunately.


24 days ago

Those are your project names


b-e-a-f
HOBBYOP

24 days ago

Is this helpful?


b-e-a-f
HOBBYOP

24 days ago

I linked the service to the thread.


b-e-a-f
HOBBYOP

24 days ago

It could also be an issue with the hosted pg bouncer


24 days ago

I'd recommend checking your deploy logs for errors.

This isn't a issue on our end, so I'll let pepper continue.


b-e-a-f
HOBBYOP

24 days ago

I haven't deployed in 2 months.


24 days ago

That wouldn't be too relevant, sorry.


b-e-a-f
HOBBYOP

24 days ago

What would deploy logs do for me then 😅


24 days ago

You would look for errors.


b-e-a-f
HOBBYOP

24 days ago

Ah I see.


24 days ago

Going to defer this to pepper.


b-e-a-f
HOBBYOP

24 days ago

I thought deploy logs were related to the deployment itself.


Build logs are the “deployment” you’re thinking of. The runtime logs are in the deployment log page.


b-e-a-f
HOBBYOP

24 days ago

Well... I restarted all of my services and it works again. Maybe an issue related to PGBouncer somehow?

Seems like this user had a similar issue with hanging.

They did a lot more work than me though.


b-e-a-f
HOBBYOP

24 days ago

Could not be related as well. 🤷‍♀️


b-e-a-f
HOBBYOP

24 days ago

Can close this thread, maybe other people will search for the same issue.


b-e-a-f
HOBBYOP

24 days ago

Thanks for everyones help!


b-e-a-f
HOBBYOP

24 days ago

For context, requests were timing out while PgBouncer showed 0 queries/s, so it seemed like the app couldn’t reach it over private networking. Probably a transient networking/runtime issue.


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