Railway Payment Not Reflected on Account
codergenius112
HOBBYOP

2 months ago

Hi,

I recently upgraded my Railway plan and have already received the payment receipt from Stripe. However, my Railway account is still showing that my trial has expired, and all my deployments remain paused.

Could you please check and confirm whether the payment has been successfully applied to my Railway account?

Receipt Number: #2729-0267

I would appreciate your assistance in resolving this issue.

Thanks.

Solved

1 Replies

Railway
BOT

2 months ago

Your $5 payment on receipt #2729-0267 was received, but your Hobby subscription had already been cancelled for non-payment on 2026-08-28. Paying that invoice does not reactivate a cancelled subscription. To restore your plan and resume deployments, you need to resubscribe from your workspace plans page. We can see a resubscription attempt was made on 2026-09-04 but it was declined by your bank for insufficient funds, so you may need to ensure your card has available balance before trying again.


Status changed to Awaiting User Response Railway • about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • about 1 month ago


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