Railway slop changed my plan to Trial, broke production.

2 months ago

Closed

15 Replies

2 months ago

Proof of slop. Today is April 8 as per my calendar.

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Status changed to Awaiting Railway Response Railway 2 months ago


2 months ago

Did you pay your April 7th bill?


2 months ago

you mean this one?

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2 months ago

or this one?

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2 months ago

that image shows a period of usage - I believe on Trial it encompasses the entirety of your trial account's existence rather than set months. Since you've been downgraded to Trial, it has to cover August 26th which is likely when you last had a trial account til May 1st which is when billing periods typically reset (first of every month) - could be wrong though, I don't have a trial account but I'm pretty sure that's how trial account usages work


2 months ago

this one

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2 months ago

Is it fair to break production for less than $1?


2 months ago

when the payment is processing


2 months ago

It would be for 5 dollars in this case


2 months ago

prepaid credits were consumed and I have no proofs of that


2 months ago

it was $4.83 or something


2 months ago

What do you mean by prepaid credits? Just want to make sure I understand


2 months ago

I dont think you are Railway staff. I would rather have a word with them


2 months ago

You can open a Billing thread on (Get Help -> Billing Help)

Heads up, the team is currently out of office, not sure what the response times look like right now


Status changed to Solved brody 2 months ago



Status changed to Awaiting Railway Response Railway 2 months ago


Status changed to Closed brody 2 months ago


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