Railway slop changed my plan to Trial, broke production.

a month ago

Closed

15 Replies

a month ago

Proof of slop. Today is April 8 as per my calendar.

image.png

Attachments


Status changed to Awaiting Railway Response Railway about 1 month ago


a month ago

Did you pay your April 7th bill?


a month ago

you mean this one?

image.png

Attachments


a month ago

or this one?

image.png

Attachments


a month ago

that image shows a period of usage - I believe on Trial it encompasses the entirety of your trial account's existence rather than set months. Since you've been downgraded to Trial, it has to cover August 26th which is likely when you last had a trial account til May 1st which is when billing periods typically reset (first of every month) - could be wrong though, I don't have a trial account but I'm pretty sure that's how trial account usages work


a month ago

this one

image.png

Attachments


a month ago

Is it fair to break production for less than $1?


a month ago

when the payment is processing


a month ago

It would be for 5 dollars in this case


a month ago

prepaid credits were consumed and I have no proofs of that


a month ago

it was $4.83 or something


a month ago

What do you mean by prepaid credits? Just want to make sure I understand


a month ago

I dont think you are Railway staff. I would rather have a word with them


a month ago

You can open a Billing thread on (Get Help -> Billing Help)

Heads up, the team is currently out of office, not sure what the response times look like right now


Status changed to Solved brody about 1 month ago



Status changed to Awaiting Railway Response Railway about 1 month ago


Status changed to Closed brody about 1 month ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...