Can someone please check into this on priority as its a blocker for our application

Hello,

You should be able to switch back to oregon in the service settings, can you confirm if this is not possible?

Its not possble for me

Whenever I do that , it automatically again picks up california

Can u do that for me @Brody ?

Thanks , its causing a financial loss because of the issue , let us know once its updated
Thanks

Hello,

I will for sure let you know when it's resolved, but if this is business impacting, you may want to be on the Pro plan, the Hobby plan would not be suitable nor intended for business use cases, as this isn't an issue on the Pro plan.

Best,

Brody

Please resolve this ASAP, the entire application is impacted , we will ahve to check alternative service provider if this issue persists for more than an hr , as customers are not able to us eapplication now and its escalated issue

Hello,

I'm sorry but we are not able to provide urgent support and resolutions for Hobby users.

Best,
Brody

How long will thi stake to get resolved , as we are paying for hobby plan

We are paying foe the services currently , as its not a free plan

Hello,

We cannot offer support SLAs for Hobby users at this time, that would be limited to users on the Pro plan, my apologies.

Best,
Brody

what is cost of pro plan vs hobbby plan?

Hello,

You can see our pricing here -

https://railway.com/pricing

Best,

Brody

So last monrth we have 78 $ cost last month , so what would be expected cost if we upgrade to pro considering same resurce usage?

Hello,

$78 + $20 = $98

This should be fixed now!

Yes its working thanks