13 days ago
Hello Railway Support,
I am a student trying to deploy my full-stack assignment project on Railway as required by my coursework. My account appears to have been blocked/restricted due to a “trial plan abuse” detection, but I was not intentionally violating any policies.
I only need to deploy a single academic project connected to my GitHub repository. Could you please review my account and help restore access or guide me on how to proceed correctly? My assignment deadline is approaching, so I would greatly appreciate any assistance.
Thank you.
1 Replies
13 days ago
Your account is currently on a trial with an INACTIVE workspace state and your full $5.00 trial credit is unused, confirming no prior usage. Trial verification is a fully automated process based on factors like GitHub account age and activity, and we are unable to manually override it. You can attempt re-verification at railway.com/verify, or if that does not resolve the restriction, upgrading to the Hobby plan ($5/month, which includes $5 of resource usage) will bypass the verification requirement entirely and give you full access to deploy your project.
Status changed to Awaiting User Response Railway • 13 days ago
6 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 6 days ago