Hey, can you answer a few questions first?

1. Did you set any hard limits in place through the dashboard?
2. How your usage looks like, is it from a faulty service?

1. I reached out to the developer who set it up and he confirmed he in fact did put a hard limit
2. I attached the image of what the usage looks like. I have paused one of them for now

Ok, I'll let the team takeover.

Hey it looks like you're racking up egress/network charges because your Redis instances are being accessed from your services over the public network.

You can use private networking with reference variables to fix it

So currently the public is accessing my redis server ?

I'm working on the private networking now

Why is that even an option to allow the public to access your redis server with no warnings or anything!

1. The hard limit was added 1 hour and 41 minutes after your card was charged, limits don't do anything if you add them after you have already exceeded the amount you set.

No, your own applications are assessing the databases over the public network.

We do have warnings, but only if you use reference variables, you are currently hardcoding your environment variables.

Many valid reasons. If you’re accessing the DB externally to validate data or run jobs or anything

It looks like the developer you hired screwed up

Hey there. I responded in detail in the help ticket that you opened. There's some private information there, so I won't repeat that info here but you should go check it out. 🙂

They also seem to have lied to you about this limit just FYI

The developer did tell me he put a hard limit so i don't know what happened there. Theres no way i will be paying that $4500 bill. I do remember i set up the redis url myself , i copied and pasted the url you're right but i didnt get any warning. Can you confrim if all that is fixed now , i think it should be the internal url now , I'm not very technical

Railway warns about using PUBLIC_URL instead of the private one

It also warns about it if you're referring directly in your service, which you hardcoded it.

I pasted the redis url myself and i don't remember getting this when i pasted the redis url. I

Maybe because its hardcoded

Yeah but it also warns on the Redis service itself when you copy the public URL

That is not shown if you hardcode, you should be using reference variables -

Either way, we can work out the logistics of the bill in your Email thread.

I just tried hardcoding the url now and didnt get any warning, but i do see a waning when i use variables

Can someone confirm if everything is ok now with the service. I"m not sure if i want to contact the previous developer anymore

Partially, the two Redis databases are no longer serving data via the public network, but the majority of services in that project are still deployed to the Legacy regions

I think i have done that now too. Can you confrim

You forgot one

Don't know if you want me to say the service name in public?

Found it and updated

Yep, that project is fully Metal now.

I replied to your email

Thank you, I will close out this Discord thread, and you can continue the conversation with David via Email.