Railway UI stuck on "Attempting to connect to the database..." in multiple envs
dolevalgam
PROOP

11 days ago

Both Railway Postgres DBs in two of my environments, in the same project, are stuck on this loading forever. I can connect, and there is no downtime, but I can't access the connection string or tables from the UI.

https://i.postimg.cc/QC2KM1VM/Screenshot-2026-05-11-at-10-45-57-PM.png

Thanks.

Solved

4 Replies

Railway
BOT

11 days ago

Your Postgres service in the staging environment is currently in a sleeping state (Serverless is enabled), which prevents the database view UI from connecting. The UI's "Attempting to connect" message appears because the database needs to be awake for the UI to establish a connection. Sending a request to wake the service, or disabling Serverless on the database service, should allow the database view to load. If the production environment Postgres is also showing this behavior despite having a successful deployment status, please let us know and we can investigate further.


Status changed to Awaiting User Response Railway 11 days ago


dolevalgam
PROOP

11 days ago

It happens after i wake it up as well, and also happening in prod where it's not serverless.


Status changed to Awaiting Railway Response Railway 11 days ago


dolevalgam
PROOP

11 days ago

Got solved.. not sure why, noticed it going on for 1-2 hours. But good now.


7 days ago

Glad it's working now. If it comes back, redeploying the Postgres service in the affected environment usually clears it up.


Status changed to Awaiting User Response Railway 7 days ago


Status changed to Solved brody 7 days ago


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