18 days ago
Title: Custom domain stuck on TXT verification despite correct public DNS
Hi Railway team,
my custom domain api.officestack.ai is stuck on “Waiting for DNS update” / TXT verification in Railway for almost 72 hours.
Project: truthful-dream
Service: officestack-backend
Environment: production
Custom domain: api.officestack.ai
Railway target shown in dashboard: 7290m4xs.up.railway.app
Railway shows:
- CNAME
api→7290m4xs.up.railway.appas verified - TXT
_railway-verify.api→ still not verified / warning
However, public DNS resolves correctly from Google DNS:
nslookup -type=CNAME api.officestack.ai 8.8.8.8
returns:
api.officestack.ai canonical name = 7290m4xs.up.railway.app
and:
nslookup -type=TXT _railway-verify.api.officestack.ai 8.8.8.8
returns:
"railway-verify=2a8ac1d3e3c81bcc36190f8af13b60141f43d82bd24a331e1a1ec574409491fa"
HTTPS is still not working:
curl.exe -i https://api.officestack.ai/health
returns:
curl: (60) schannel: SNI or certificate check failed: SEC_E_WRONG_PRINCIPAL
Could you please manually re-check or re-trigger the domain ownership verification / certificate provisioning for this custom domain? DNS appears to be correct publicly, but Railway still does not verify the TXT record.
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1 Replies
18 days ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 18 days ago
18 days ago
Try removing the domain from Railway and add it back after ~10-15 mins. Update DNS records as necessary.