Railway website is down
samkotlove
PROOP

3 months ago

Get "no healthy upstream" when trying to use the railway dashboard

Solved

170 Replies

samkotlove
PROOP

3 months ago

(can't hit station support pages either, content never loads)


aspireco
PRO

3 months ago

my entire project and all deployments look like being wiped out lol


3 months ago

We are lookin into it!


3 months ago

Just a note that this is not affecting deployed services.


oranuare
PRO

3 months ago

It affect new deployments I believe


3 months ago

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mateo
PRO

3 months ago

Can you guys log in normally? I'm having issues. This message Failed to fetch was displayed in the form after writing the code I received to log-in.


madmoizo
HOBBY

3 months ago

current deployments are affected

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oranuare
PRO

3 months ago

I mean, new pushs for deployed services


othrfund-ltd
PRO

3 months ago

"my database is worth more then the pentagon"


hiddenmetrix
PRO

3 months ago

yeah because of my workers haha


3 months ago

got my site back up on another server, phew.. luckily it was de-coupled with backend on another cloud provider.. clients websites are still down though.. 🙁


hiddenmetrix
PRO

3 months ago

which are eating memory like crazy


othrfund-ltd
PRO

3 months ago

misunderstood you


othrfund-ltd
PRO

3 months ago

now i'm wondering how much memory are you consuming?


hiddenmetrix
PRO

3 months ago

my bad didnt explain it right


hiddenmetrix
PRO

3 months ago

didnt check once to be honest but what i check is the bill every month haha


othrfund-ltd
PRO

3 months ago

nah I'm Europe based, but one click and i could be up yeah


robertartress
PRO

3 months ago

Once again, why was there no email, notification, anything when this happened? I found out from Twitter an hour after my site has been down - I have incident emails turned on in my account.


othrfund-ltd
PRO

3 months ago

alright, can I ask what you do?


hiddenmetrix
PRO

3 months ago

collecting crazy amount of data


3 months ago

My bet is that the incident also affected the email sending workers, https://status.railway.com/ is also acting funky because of the incident.


safranx
PRO

3 months ago

On my side, no twitter, no email, 1 user asking in the general chat and 10 tickets opened ahah

Capture_decran_2026-05-20_a_03.06.55.png

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robertartress
PRO

3 months ago

Yikes


pmhk
PRO

3 months ago

heartbreaking


3 months ago

would i be loosing my databases ?


3 months ago

No, user data is not affected


3 months ago

im not having them in metal servers. is that okey? hope you have a backup atleast to restore.


3 months ago

same plan


hugotessera
PRO

3 months ago

No updates from GCP?

Day is starting in Singapore, customer complaints keep coming


3 months ago

deleting the memes/imgs let's keep this thread on topic


3 months ago

How do you get blocked from GCP with millions of users on it?


3 months ago

apologies


pmhk
PRO

3 months ago

unbelievable down for hours


pmhk
PRO

3 months ago

Unpaid bills??


3 months ago

No, GCP wrongfully auto-banned Railway's account causing the outage as parts of Railway's infrastructure (particularly their network layer) relies on GCP


3 months ago

only thing I can think of


pmhk
PRO

3 months ago

this should not last for hours🤔


3 months ago

There must be more to the story. kinda crazy it happens on the day of Google I/O. Maybe they are cleaning house


hugotessera
PRO

3 months ago

agree, it's like GCP threats railway like a small random account


3 months ago

Unfortunately all we know at the moment, hopefully more is uncovered over time


3 months ago

yeah while 3 million customers are down...


hugotessera
PRO

3 months ago

@Fragly you guys see any progress?

Last update was 1hour ago


jaytonbye
PRO

3 months ago

They just made an update:

Identified

We are continuing to work on restoring access to our workloads on Google Cloud. In parallel, our infrastructure team is evaluating alternative paths to bring affected services back online. We do not have an ETA at this time and will continue posting updates as we have them.


3 months ago

I haven't received any updates since my last update that isn't on the incidents page unfortunately


3 months ago

Should we be worried about our data? I wouldnt expect restoring access shouldnt take more then 4 hours...


3 months ago

Don't worry, data wasn't impacted


pmhk
PRO

3 months ago

any official person here? No eta? Any eta from gcp?


3 months ago

The only impact is GCP hosted components of Railway's infrastructure (like their network layer), data is hosted on Railway's datacenters and or tigris (for buckets)


3 months ago

do you work for Railway?


3 months ago

no ETA, and if by official person you mean Railway employees, Brody is around


3 months ago

I don't, I just help around


jaytonbye
PRO

3 months ago

@Fragly You don't work for Railway? You helped me a handful of times, I assumed you did.


3 months ago

yea I don't, glad to hear I've been helpful to you 🙂


saltysausage-devv
FREE

3 months ago

Is website down?


saltysausage-devv
FREE

3 months ago

Can;t log in



3 months ago

yes, there is an ongoing incident, you can track in #🚨|incidents


pmhk
PRO

3 months ago

image0.jpg

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wqc3241
PRO

3 months ago

still not recover yet?...


jaytonbye
PRO

3 months ago

We're back!


3 months ago

Some users are reporting partial recovery


3 months ago

oh wow I am back!


wqc3241
PRO

3 months ago

mine is back


3 months ago

but don't consider it recovered until recovery is announced

-# saying this out of caution, I've seen users in the past assume recovery and report recovery to their users only for the recovery having been temporary


jaytonbye
PRO

3 months ago

I am operational! Thank you, Railway. I appreciate your efforts and hope you continue to improve and add redundancy as you grow.


3 months ago

sounds like we had some bad actors possibly reason why GCP banned railway.....

Screenshot_2026-05-19_at_7.39.19_PM.png

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thelamedia
PRO

3 months ago

I'm able to log back in, but still missing custom domains and live availability for services. A step in the right direction though


pmhk
PRO

3 months ago

Some,of my services restored


facevedo74
PRO

3 months ago

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3 months ago

Everything is back up! thanks team Railway


thelamedia
PRO

3 months ago

It looks like a Point In Time recovery may have happened, because a ton of my services are showing deployments from 3 weeks ago


3 months ago

The tail end of some services and infrastructure are still coming back online.


pmhk
PRO

3 months ago

😱 what about my database😱


hugotessera
PRO

3 months ago

I can access Railway dashboard on my end now!


thelamedia
PRO

3 months ago

Most of my databases are showing regular timed backups, but this is my concern as well. Hopefully we aren't missing a BUNCH of data from today


wamlat
HOBBY

3 months ago

anyone else getting this

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3 months ago

and this

Screenshot_2026-05-19_at_7.53.57_PM.png

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safranx
PRO

3 months ago

On my side, the dashboard is displaying service online, but the service is not reatchable ...


thelamedia
PRO

3 months ago

I was having that issue as well, but services are slowly starting to come up for me and very thankful that they seem to have mostly current data.


safranx
PRO

3 months ago

Also this message in the setting panel:


hugotessera
PRO

3 months ago

same

depoyment also not operational yet


ericat852
PRO

3 months ago

Still can not work


jordyh297
PRO

3 months ago

Some services are up for me but not all. Tried redeploying and nothing.


ericat852

Still can not work

ericat852
PRO

3 months ago

Anyone who can help us? We are on a very important project, just showing our site to investors.


robertartress
PRO

3 months ago

Redeploys and some networking still broken for me


3 months ago

Some of Railway's services still need to recovery


3 months ago

Celebrated too early, i've just noticed that not every app is up. Getting "Application failed to respond" errors


callmefredcom
PRO

3 months ago

Some apps are back, most are still down.


unpuntoycoma
PRO

3 months ago

I lost money because of this error, so disappointed about this service


rr-weerayoot
PRO

3 months ago

Latest status?


edoswald
HOBBY

3 months ago

To say I'm frustrated to find out that we may be at the whims of a third party for service availability is an understatement. When I signed up for this, it wasn't to sign up for Google Cloud Platform, I could have done that myself. With my Railway costs increasing, i was going to upgrade to Pro this next cycle. Now I am sitting here thinking if I can truly depend on Railway for reliability when it turns out this is a cloud ontop of a cloud, the exact same thing Railway's own blogs have said NOT to do.


hugotessera
PRO

3 months ago

THey are making progress

My app still not reachable but now I can access the dashboard, can see logs, metrics of services etc..


3 months ago

Railway's working on restoring new deployments for enterprise, most metal services should be working now and GCP services are still being brought back online


safranx
PRO

3 months ago

During those 4 hours of downtime, I lost about ~$1800... I'm a bit pissed off....


hugotessera
PRO

3 months ago

That hurts...

is it back up for you?


safranx
PRO

3 months ago

nope, API is still down


balajiingole77
PRO

3 months ago

One of my website is up, but other website is still down, anyone faced same issue?


facevedo74
PRO

3 months ago

someone else ?

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safranx
PRO

3 months ago

At least you have something ahah


othrfund-ltd
PRO

3 months ago

same


lafreze
PRO

3 months ago

I am disappointed with Railway and want to switch to Render.


jordyh297
PRO

3 months ago

are we getting credit for this?


pmhk
PRO

3 months ago

all logs are gone in my services


hugotessera
PRO

3 months ago

my apps are up now, can access from internet

deploymentn still down


3 months ago

The incident is still ongoing, don't expect full restoration yet


facevedo74
PRO

3 months ago

it's alive

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safranx
PRO

3 months ago

Lucky you are!


safranx
PRO

3 months ago

Where is it hosted (region) ?


facevedo74
PRO

3 months ago

US East (Virginia, USA)


safranx
PRO

3 months ago

Ok thank you!


callmefredcom
PRO

3 months ago

Any idea on how the recovery is being scheduled?

I have some minor apps back up but some larger ones still down.


safranx
PRO

3 months ago

Up on my side!


callmefredcom
PRO

3 months ago

it seems to me that the smaller traffic apps are the first to recover


callmefredcom
PRO

3 months ago

Still experiencing issues with internal connections to DBs


3 months ago

Makes sense, incident is still ongoing


callmefredcom
PRO

3 months ago

Both for mysql and postgres


3 months ago

Incident still isn't fully resolved, please be patient


callmefredcom
PRO

3 months ago

This must be the most stressful day of the year at Railway HQ. Sending good vibes to the team.


robertartress
PRO

3 months ago

Why is Jake tweeting that customers should see full recovery?


callmefredcom
PRO

3 months ago

Because ultimately they will.


aktansteam
HOBBY

3 months ago

I understand it's hard, but will there be compensation? For example, +1 day to Hobby or Pro Plan


3 months ago

Systems are recovered but backlog is getting hammered with builds, enterprise are prioritised and yours will eventually go through after that.


robertartress
PRO

3 months ago

Well yeah.. obviously eventually. Why tweet something like that implying everything is restored in the middle of the incident?


lafreze
PRO

3 months ago

The service has started, but deployment is failing.


callmefredcom
PRO

3 months ago

Internal connections to DB via proxy still down on many services. Any ETA?


3 months ago

No ETA, unfortunately


callmefredcom
PRO

3 months ago

What is the remaining friction point?


krakerxyz
PRO

3 months ago

I'm still getting 502 errors when trying to load one of my sites (three others are working fine). Is this still part of the incident or should I consider this something different?


3 months ago

It's most likely part of the incident, the incident is still ongoing


aysan0
PRO

3 months ago

do we have an eta on when deployments will pick back up?


3 months ago

no ETA unfortunately


aysan0

do we have an eta on when deployments will pick back up?

aysan0
PRO

3 months ago


3 months ago

to be clear, Railway is dependant on GCP's recovery speed for this incident, that's why there's no ETA


michaelmontero
PRO

3 months ago

man there have been about 5 hours with the my services down


edoswald
HOBBY

3 months ago

All my non DB deployments are fine now. Not really an issue for me until overnight, when database operations occur.


aysan0
PRO

3 months ago

yeah, we need to hotfix asap due to another problem as well so deployments being down with no ETA is a massive problem for us


coinfox
PRO

3 months ago

why are my db back ups showing as 3 weeks ago. are we losing our data from today? This is sooo bad. Started a large project today and meeting the client again in the am. Losing today's data is literally going to kill this entire job with a national acct


banggsatga
PRO

3 months ago

claude pls fix this


michaelmontero
PRO

3 months ago

asap


aysan0
PRO

3 months ago

Any updates on deployments?


3 months ago

Still no updates other than the team is working on it


3 months ago

A lot of services has been restored, there are a remaining few still offline though


banggsatga
PRO

3 months ago

main.go:54: [err] Connecting to MongoDB…


palettinatorofficial
HOBBY

3 months ago

mine is still offline :(


safranx
PRO

3 months ago

That's a mess... on my side API services are up, email service is down!

I am currently losing tone of users registrations because of this outage and thousand of dollars of revenu... I am already lose ~$2000 approx during this 5h outage...


callmefredcom
PRO

3 months ago

DBs still can't be accessed internally


dustin-mp
PRO

3 months ago

The fact that services are still down for more than 5 hours is quite the feet... I hope this is a lesson learned. Something similar to this cannot happen again.


ricks-yfwi
PRO

3 months ago

It says my services are green but my domain still says bad host - please help. Our production site has been down for 6 hours.


3 months ago

Some services are still offline unfortunately, nothing we can do but wait


callmefredcom
PRO

3 months ago

What determines offline vs online services in terms of priority recovery?


3 months ago

Services on GCP vs on Metal.


callmefredcom
PRO

3 months ago

I have services on Metal which recovered and others which did not


callmefredcom
PRO

3 months ago

Back online after redeploying DBs


3 months ago

DBs may have been on GCP then.


callmefredcom
PRO

3 months ago

Metal I think but relieved to be back online


dustin-mp
PRO

3 months ago

Brody, do you know what caused the GCP ban on railway? Are there any clues?


3 months ago

Will there be a post mortem? Curious about what you guys have learned and the next steps moving forward so this type of thing doesn't happen again



aptacstore
HOBBY

3 months ago

aNY ADMIN?


aptacstore
HOBBY

3 months ago

If I have a bot on Discord that I can deploy to Railway, can I continue?

Si tengo un bot en discord desplegar en railway puedo continuar?

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Attachments


3 months ago

discord bots are fine (as long as they are not user bots)


3 months ago

Or music bots.


aptacstore
HOBBY

3 months ago

Perfect, thanks for the information ^^


saltysausage-devv
FREE

3 months ago

I still can't deploy newer stuff


marcellov7
PRO

3 months ago

https://blog.railway.com/p/incident-report-may-19-2026-gcp-account-outage

8 hours of downtime. No email notification. No ETA. Real revenue lost.

$100M raised at the start of 2026, and an automatic GCP ban brings the entire platform to its knees with no plan B.

Your own post-mortem confirms it: the control plane was entirely hosted on GCP, with no fallback. This wasn't bad luck, it was a known architectural risk that wasn't addressed in time.

With so many paying customers on your platform, this level of fragility is not a technical accident, it's a sign of misplaced priorities.

We are paying customers, not beta testers. When do we get a real explanation?

For many of us, this marks a definitive breaking point in our trust with Railway. And that truly saddens us, because we have been your biggest fans from the very beginning.


studioenchant
HOBBY

3 months ago

Status page shows everything is operational even though there are still some issues:

  1. The usage page is not loading.
  2. I can't link Discord to my account. I'm getting a problem completing OAuth login message. in the account settings, I can see that the Discord is linked but nothing is updated on Discord itself.

marcellov7

https://blog.railway.com/p/incident-report-may-19-2026-gcp-account-outage 8 hours of downtime. No email notification. No ETA. Real revenue lost. $100M raised at the start of 2026, and an automatic GCP ban brings the entire platform to its knees with no plan B. Your own post-mortem confirms it: the control plane was entirely hosted on GCP, with no fallback. This wasn't bad luck, it was a known architectural risk that wasn't addressed in time. With so many paying customers on your platform, this level of fragility is not a technical accident, it's a sign of misplaced priorities. We are paying customers, not beta testers. When do we get a real explanation? For many of us, this marks a definitive breaking point in our trust with Railway. And that truly saddens us, because we have been your biggest fans from the very beginning.

c0sm1cdus7
PRO

3 months ago

The post-mortem is a literal joke! We came to Railway to escape the big guys (GCP/AWS) but it turns out Railway is just a fancy UI for GCP...


c0sm1cdus7

The post-mortem is a literal joke! We came to Railway to escape the big guys (GCP/AWS) but it turns out Railway is just a fancy UI for GCP...

3 months ago

Railway is not a GCP wrapper, your workload runs on their own servers.

Railway used GCP for their own API and network plane to avoid a circular dependency issue and according to the post mortem, they won’t be using GCP anymore.


realmvtt
PRO

3 months ago

The outage yesterday appears to have brought down every single Railway customer and for a non-trivial amount of time. It is very worrying and now I am finding myself researching alternatives. This is incredibly bad, and a lot of trust has been lost. I do not know what is going on with Google, or why they would suddenly ban Railway's account, but in any case, I would appreciate some sort of compensation or discount on our bill this cycle. (It also appears that there is still fall out from this outage, and is technically not even fully resolved.)


Status changed to Solved medim 3 months ago


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