a month ago
Hello,
I’m encountering the following error when trying to deploy my project:
“This deployment was blocked because the Railway workspace has been restricted, not because of any issue with the code or configuration. No build or deploy logs were generated since the pipeline never started.”
The same error appears even when I log in with different accounts, so it seems to be related to a restricted Railway workspace rather than an issue with my code or project configuration.
Could you please check why the workspace has been restricted and, if possible, help me remove the restriction so I can deploy my project?
I would appreciate it if you could let me know what I need to do to resolve this issue.
Thank you.
5 Replies
a month ago
We're not able to share the specifics of why a workspace restriction was applied. There is no action on your side that will lift this restriction, and upgrading or adding a payment method will not change it.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
We're not able to share the specifics of why a workspace restriction was applied. There is no action on your side that will lift this restriction, and upgrading or adding a payment method will not change it.
a month ago
Is the problem with my system, or is it an issue with Railway?
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
The restriction is on your workspace, not on your local system or code. It is not a technical error, and it will appear regardless of which account you use to access that workspace. We're not able to share the specifics of why it was applied, and there is no action available to lift it.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
The restriction is on your workspace, not on your local system or code. It is not a technical error, and it will appear regardless of which account you use to access that workspace. We're not able to share the specifics of why it was applied, and there is no action available to lift it.
a month ago
Then why is the same restriction being applied to every new account I create, even when I use different email addresses and different IP addresses?
I would like to understand whether the restriction is being associated with something other than my email address or IP address. Could you please clarify what is causing the restriction to be applied to all of these accounts?
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
We're not able to share details about how workspace restrictions are applied or what signals are used. Creating additional accounts will not circumvent a restriction, and we are unable to provide further specifics beyond what has already been shared in this thread.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago