4 months ago
hey, recently started seeing i/o timeouts after further investigations seems like railway is not sending final ACK back to server for TCP connection initialization. It was fine for months and randomly started failing 15 minutes ago, what could cause this?
Locally it works fine still.
32 Replies
4 months ago
Can you provide more information here?
@Brody we just had this issue and project id was dfca2de8-200c-4fbb-b74c-74a8a8ee1296
if you guys want to retroactively look into it later, ik you're having a lot of other service issues right now
4 months ago
is this resolved for you?
4 months ago
was this a problem from railway->external or external->railway?
based on my investigation it wasnt sending the final ack for the 3-way tcp connection
4 months ago
which service was it?
it wasnt a dns issue because from logs i saw it resolved the ip fine and even tried connecting directly to ip on our staging service
4 months ago
if you could link it to me that'd be ideal
4 months ago
Do you know which service/domain/IP you were trying to reach?
@Phineas is there an update on this? we want to figure out if its a railway issue, multiple users saying same points to it, but no official response from Railway
4 months ago
Hello, I've done some digging and all of the reports (including yours) were an issue between us and the OVH network specifically. From our perspective, it looks like they had a small network outage at that time.

4 months ago
also related: https://discord.com/channels/713503345364697088/1468302298626134248 and yeah that external API was using OVH.
Status changed to Solved brody • 4 months ago
