Just a heads up, I just linked a random service so you have the project context, but it's not related to any specific service. It is just anytime they open the templates view

Additional context, they use Librewolf and they have attempted hard refreshing and opening in incognito

(That still helps me get through to your workspace faster, so thank you)

You (Josh) are the only person who is a part of this workspace, so can you elaborate more when you say 'teammate,' since you are the sole person?

Interesting, from my end I have 4 additional teammates

Oh, I just saw the workspace note

I could have read

Okay, I understand my own way out here, apologies for the false alarm

(first time needing to make a workspace for a team)

Yep, project members don't have access to the templates in your workspace; those are two wildly different scopes.