10 months ago
Last night I added a new emailer end point, everything was fine with the site, all the sites were up. Everything was good to go.
Today, one of my site clients contacted me and said they could get into strapi. So i went to the admin page and sure enough, couldnt login.
While checking the deployments, a build triggered from the upstream repo / template and after that finished, we were able to login..
Once in though... all the models were gone.. and data as well. The only thing that remained was my user roles..
So i rolled back to before the patch, and all my models were back.. but the data was still gone..
The disk still shows that it has data on it, but even when i connet to it with pg admin, i dont see anything in the tables..
I have backups from like 7 weeks ago, but im pretty sure thats what the current one its on..
Please help, this is urgent, i have several sites impacted..
3 Replies
10 months ago
here are the changes i made last night, but again.. this doesnt explain the data loss at all, as it was working fine until 2 hours ago...
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10 months ago
This is an issue with your application, not Railway, and we can't help you further with this sorry. We don't provide application-level support and we only answer questions related to the Railway product or platform.
edit: I'd check that you have the correct disk you mounted.
Status changed to Awaiting User Response Railway • 11 months ago
7 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 7 months ago