Hi Railway team,

There have been a number of outages recently that have impacted the applications we host with you (at least 3 I can think of in the last 2 weeks). In order for us to continue using Railway as a platform to build our business we are going to need to understand what you will be doing going forward to reduce the frequency of these outages. We would also like to read the RCA / postmortem relating to the recent outages - are these available somewhere?

We understand that sometimes problems are unavoidable but it is necessary to learn from them and wherever possible put measures in place to prevent them from happening again. I would like to see some evidence that Railway are doing this.

I would like to end by saying that I genuinely love your platform but we need to see that things are moving in the right direction regarding its stability.

Thank you