3 months ago
My trial expired. I only need to export my PostgreSQL data (pg_dump) before migrating. Can you temporarily enable the database service or provide a data export? I have 30 days before deletion.
3 Replies
3 months ago
Your Postgres service still has its volume attached, so your data is intact and will be retained for 30 days after trial expiration. To access it, subscribe to a paid plan at your workspace billing page - your services will come back online automatically, and you can run pg_dump yourself. We're not able to temporarily reactivate individual services or provide data exports on suspended accounts.
Status changed to Awaiting User Response Railway • 3 months ago
Railway
Your Postgres service still has its volume attached, so your data is intact and will be retained for 30 days after trial expiration. To access it, subscribe to a paid plan at [your workspace billing page](https://railway.com/workspace/billing) - your services will come back online automatically, and you can run `pg_dump` yourself. We're not able to temporarily reactivate individual services or provide data exports on suspended accounts.
3 months ago
I don't want to subscribe to paid plan, I just need my data , is there other way to fetch my data without paying you ????
Status changed to Awaiting Railway Response Railway • 3 months ago
3 months ago
Subscribing to a paid plan is the only way to bring your services back online and access your data. We're not able to temporarily reactivate services, run exports, or provide data through any other path. Your volume data is retained for 30 days, so you have time to subscribe, run your pg_dump, and then cancel if you no longer need the plan.
Status changed to Awaiting User Response Railway • 3 months ago
3 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 3 months ago