a month ago
Hi Railway Support,
My Railway trial has expired and my MySQL service is currently offline.
However, my existing MySQL volume is still present:
Project: calm-motivation
Environment: production
Service: MySQL
Volume: mysql-volume
Storage used: approximately 149 MB / 500 MB
I need to migrate my existing MySQL database to another provider.
I do not want to upgrade to a paid plan.
The Railway CLI shows that the volume is Ready, but when I run:
railway volume files list /
I get:
"Service MySQL has no active deployment in environment production."
Could you please advise me on the safest way to export/recover the existing MySQL data from this volume before it is deleted?
Please do not delete or wipe the volume.
Thank you.
1 Replies
a month ago
Your MySQL volume is still present with ~149 MB of data, but accessing it requires an active deployment, which requires an active subscription. We're not able to grant access to services or volumes on inactive accounts, including temporary reactivation for data export. To recover your data, subscribe to a paid plan at your workspace billing page - once the workspace is active, the MySQL service will come back online against the same volume and you can run your export (e.g. mysqldump) normally, then cancel afterward if you no longer need the plan.
Status changed to Awaiting User Response Railway • about 1 month ago
25 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 25 days ago