Your volume data is intact (~118 MB on a READY volume), but redeploying the PostgreSQL service requires an active plan, and subscribing to Hobby ($5/month) from the billing page is the path forward. Unfortunately, we don't support prepaid cards. A bank-issued credit or debit card is required, and there is no alternative payment method on self-serve plans.

Sorry we're unable to help you out further here.

Thank you. I still need help recovering my data.

I understand that an active Hobby plan is normally required. However, I am not asking to continue hosting or use Railway services without payment. I only need one-time access to export my existing PostgreSQL database from the intact READY volume.

Since my only available Visa card is prepaid and Railway does not accept it, I currently have no supported way to activate the service.

Could a Railway team member please advise whether there is any one-time recovery option, temporary access, or assisted export of the PostgreSQL data from the existing volume?

The data is important, and I would like to recover it before the volume retention period expires.

If this requires escalation to a Railway staff member, please escalate the request.

Thank you.

We're not able to grant one-time or temporary access to services on inactive accounts, and we don't perform database exports on a user's behalf. Your volume data is still intact, and the path to recovering it is subscribing to the Hobby plan with a bank-issued credit or debit card at your billing page, then running pg_dump yourself.