a month ago
Project: pleasant-prosperity
Project ID: cfc0d89a-ced1-429f-8216-bdfa111211a2
Environment: production (9aefda70-4c2d-4c35-bffa-d3facd4d118e)
Service: Primary (service ID b41b5eda-1090-4923-a41c-183fca898310), n8n in queue mode with a separate Worker service
Region: EU West
Current deployment: 957a6281-84a5-4958-aae1-c94d28108d8a
Since yesterday (2026-08-20) we've had four separate n8n workflow executions on this Worker service get stuck for almost exactly ~17 minutes before completing on their own (they all eventually succeed — no data loss — but the delay is user-facing, since these executions send WhatsApp replies to end users):
- 2026-08-20 16:20:37 UTC — 17m 9.077s
- 2026-08-21 06:26:02 UTC — 17m 7.464s
- 2026-08-21 07:17:32 UTC — 17m 8.386s
- 2026-08-21 08:16:01 UTC — 17m 0.0s
The near-identical duration across four independent occurrences (different triggers: one right after a manual redeploy of Primary, one right after reimporting/saving a workflow with no redeploy involved, one with no obvious trigger at all) suggests a fixed-interval recovery/timeout mechanism somewhere in the platform rather than anything in our own workflow logic. Normal executions on this same service complete in 2-10 seconds.
We also saw this at container boot today (2026-08-21 06:36:42 UTC, deploy 957a6281): "Cluster check warning Detected 2 instances claiming leader ro9664425f097, deff4006-bf52-41e3-8818-fd0fc1bd09d8"
— only once, not sustained, but it coincides with the start of this pattern.
We're aware of the resolved incident at status.railway.com/incident/VVL3A03V (Google Cloud infra issue, deploy pipeline congestion, resolved 2026-08-20 18:20 UTC) — but our stalls continued well after that was markk it's the same root cause, or the underlying issue wasn'tfully cleared for our project/region.
Could you check EU West infra health for this project around these four timestamps, and let us know if there's a known issue (queue/cluster leader election, worker-primary coordination, etc.) causing this ~17-
Happy to provide execution ID 3668 on the Worker