Hey there! We've found the following might help you get unblocked faster:

• 🧵 URGENT: Postgres DB Not Re Deploying
• 🧵 Postgres crash: volume mount error failed to exec gzid
• 🧵 Stuck on db loading loop: "We are unable to connect to the database via SSH"
• 🧵 Postgresql 16 with volume deployment issues

If you find the answer from one of these, please let us know by solving the thread!

also here

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!

Acking the issue on our side, working through getting a select amount of people online with the mount issue.

https://railway.com/project/52b44fed-61b5-47d4-90cd-58ad55a0b2cf/service/4f4ec0c6-40aa-4f0c-8a4f-f8a03668bec0/database?environmentId=61adf75b-1eea-4bf1-9e80-5d41c38d628f this is my service link

Hey Roy-law!

I triggered a restart and things appear to be online. We're still working towards a fix involving startup times/performance and will let you know as soon as we get info.

This degraded performance issue seems to only be related to our US-East region so if it works for you temporarily switching to US-West should resolve things.

I tried switching but it's super slow when switching and completely stuck. I am a bit afraid trying to do that again. If you could help me out in your end, that would be great

Want to make sure, are you alright if I try migrating this to US-West myself? It will cause some minor downtime while it moves things over.

yes I am good with that.

I tried myself. Seems completelly stuck https://railway.com/project/52b44fed-61b5-47d4-90cd-58ad55a0b2cf/service/4f4ec0c6-40aa-4f0c-8a4f-f8a03668bec0/metrics?environmentId=61adf75b-1eea-4bf1-9e80-5d41c38d628f

Hey Roy, we got your DB back into a good spot. We're still going through maintenance on that host hence why a migration wouldn't complete. We will keep you up to speed as we work through this issue.

the db is up but it's no where near to a usable state.

I responded on your other thread roy-law!

✅ The ticket Setup Issue with Connections has been marked as completed.