Please provide a link to the deployment that is failing

Could you please share the full logs?

https://railway.com/project/d8a9cdda-ca19-44a5-814f-1ecaff088212/service/9d0d3525-a0aa-4f9b-9f49-be6bb3f4cef2?environmentId=82212507-616a-4d85-a946-87879ae84c13

@Brody @Alisher please help

This is your private deployment, I cant view it

yes, what can I share?

@Alisher does these help?

@Alisher can you allocate more volume storage? I am approaching near to 250GB already on this minio service

Also the serivce restart command gives a success feedback, but not able to see the reset in memory/cpu usage like it used to until a couple of days back

could it be like the running service is not able to stop to yield to the new containers? 🤔

this is a production blocker - would appreciate your quick action!

I raised threads here

• https://station.railway.com/support/my-minio-bucket-redeployment-is-failing-5a295de7

• https://station.railway.com/support/looking-for-extending-my-storage-beyond-028230b1

I usually do a hourly restart of the minio bucket service to bring down the memory usage and thus my cost. but due to this issue, I am not able to bring down my memory usage and it is resulting into huge cost for me!

@pierre can you help here?

@angelo ?
Tagging online employees as this is resulting in unwanted cost for us!

You need the volume resized?

Above 250GB?

Yes, there are two issues. Refer to the support threads shared above

My service is facing some issue - not able to restart or redeploy either

@angelo why are my two threads closed? I don't see the issues resolved right?

@Brody ?

Please stop tagging team members - #🛂｜readme #5

They were closed as they were duplicates.

Sure. Will not tag further

Can you please help me with my issues?

Is your MinIO bucket currently offline?

No, it is running currently

From last 2 weeks

But using a lot of memory. I usually have a cron based restart every 1hr

Any update?

Waiting on this!

Hey, I am not sure how to proceed here, even the threads are closed on the support platform

Hey @Brody can you please suggest how to proceed here - you have closed both the threads and nobody is replying to this discord thread too! I am totally blocked - Monday would result in peak traffic in production!

hey, duplicates of which issue?

how do I pinpoint if this is any issue on my end?

Hey @Brody

Please stop tagging team members.

sure, how to proceed here?

Your MinIO is online from my understanding, so I don't believe the urgency is super high here.

but the cost is up and atleast extend the volume limit above 250GB

Can the volume be extended now?

can someone help extend the 250GB volume limit?

@Brody I tried two things

1. Tried to create a duplicate of the Bucket service with a new volume - it works

2. Tried to disconnect the existing Bucket service volume and attach it to the new Bucket Copy service - it gets stuck in the same deployment step Creating containers

does this mean there is some issue with the volume? Can you please extend the limit of my volume?

Please stop pinging team members. Your MinIO service is online, and this thread is within its SLA.

How can I get my volume extended without your support?

We will extend the volume's space when we are able to come back to this thread.

what is the SLA for my thread?

I am on the PRO plan and it says Priority Support is available

The volume has been resized to 500GB.

Thanks. Would I now be able to initiate redeployment of the service successfully?

I would recommend doing restarts instead of redeploys, since a caveat with volumes is that no two deployments can be online at the same time, so you would experience more downtime with redeploys than you would with instant restarts.

When is a redeploy required? A restart would restart Minio and then free the memory it used.

Please avoid creating duplicate threads.

Should be fixed now

It was a state issue on our end. We have already fixed this issue going forward.

Since there was no downtime reported, the SLA is 3 days from the last user response.

Yes, for enterprise users, the response time is 1 hour.

We would love to give all users the same level of support, but unfortunately, that is not feasible given the volume we operate at.

I had shared a brief on the issue above; that would be all I am able to say at this time.

At the current spend, 500GB is the ceiling of what we can offer.

With only 3 upvotes on that feature request post, we unfortunately would not be able to prioritize it anytime soon.

The spend that would come along with 80% use of a 500GB would likely be sufficient.