4 months ago
Because of the incidents all my services redeployed. Now I can't connect to my pgbouncer (internal network). Is there an update on this?
7 Replies
4 months ago
db.utils.OperationalError: connection to server at "pgbouncer.railway.internal" (fd12:dcd8:b376:0:5000:2b:dc88:45bb), port 6432 failed: Connection timed out
4 months ago
Just came back. Second unexplained railway auto-deploy causes downtime this week though ☹
Is there something we can do to know when these auto deploys could happen?
4 months ago
Incredibly sorry about that.
Pretty much right when we solved the incident with the build issues, we experienced an internal network routing issue with a small subset of new hosts we brought online. We have since fixed that and have seen no more 502s or other networking issues.
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
Appreciate the update, Brody. Was there an update on what happened a week ago as well? Had my redis service autodeploy, and then I had to manually redeploy it again for it to actually work. (I understand if this needs to be answered another, less busy time!)
Status changed to Awaiting Railway Response Railway • 4 months ago
4 months ago
If it was February 11th, that would be this issue: https://blog.railway.com/p/incident-report-february-11-2026
Despite our best efforts, a small subset of users would have needed to redeploy their workloads manually.
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
Got it, thanks for the link. Yep, we were definitely one of those impacted!
Hope you have a smooth rest of the week!
Status changed to Awaiting Railway Response Railway • 4 months ago
Status changed to Awaiting User Response Railway • 4 months ago
Status changed to Solved brody • 4 months ago