Redis-cache offline
Anonymous
HOBBYOP
2 months ago
Subject: Service stuck on deletion - Redis-cache offline
Project: WebCraft (ID: dfe15b97-7e35-47c8-be30-0772ccb4da6b)
Environment: production
Service: Redis-cache (ID: f09ea62a-378b-4119-ae90-00def84a4f9f)
Problem:
- Service is offline and stuck for 3+ hours
- Trying to delete it, but "Apply 1 change" / "Deploy" button doesn't work
- Clicked Deploy multiple times - no result
- Service still appears in dashboard
Please delete this service manually.1 Replies
Status changed to Awaiting Railway Response Railway • 2 months ago
Anonymous
FREE
2 months ago
A few things you can try before Railway staff manually remove it:
- Force refresh the dashboard (Ctrl + Shift + R) and try clicking Deploy again — sometimes the queued action didn’t load properly.
- Try removing it via the CLI:
npm i -g @railway/cli
railway login
railway link
railway service delete ID
- If the deploy queue itself is stuck, trigger another change (for example add/remove a variable) and then click Deploy so Railway reprocesses the pipeline.
If none of these work, it’s likely a stuck backend resource, and the Railway team will need to force-delete the service from their side.