Redis Connect Call Failed!
alimardanov
PROOP

21 days ago

All of a sudden, my services cannot conntect to my redis.

26 Replies

alimardanov
PROOP

21 days ago

Are there any outages?


alimardanov
PROOP

21 days ago

I tried redeploying all of my services and redis. Didn't help


alimardanov
PROOP

21 days ago

Is there anyone to help?


alimardanov
PROOP

21 days ago

all of my services are down for the past 20 minutes


alimardanov
PROOP

21 days ago

@Brody can you please help?


alimardanov
PROOP

21 days ago

@Railway


alimardanov
PROOP

21 days ago

[2026-06-16 07:44:29,360] [PID 4] [Thread-8] [dramatiq.worker.ConsumerThread(test_import.DQ)] [CRITICAL] Consumer encountered a connection error: Error 111 connecting to redis-qmjg.railway.internal:6379. Connection refused.


Please do not ping team members.


Is your Redis online and healthy? (No errors present in logs)


alimardanov
PROOP

21 days ago

Yes it is online. I don't see any errors


alimardanov
PROOP

21 days ago

Also, one of my services taking too long to redeploy


alimardanov
PROOP

21 days ago

it has been more than 30 minutes and didn't redeploy yet


alimardanov
PROOP

21 days ago

@pepper sorry for a ping. But my services are down. it was working and all of a suddon it doesn't work


alimardanov
PROOP

21 days ago

My clients are angry


alimardanov
PROOP

21 days ago

What should I do? Move to other service?


alimardanov
PROOP

21 days ago

The same code is Working On Digital Ocean server


alimardanov
PROOP

21 days ago

If I just move there, no problem. But my main production services is deployed on Railway


I assume manually triggering a redeploy again doesn't do anything?


Same goes for Redis.


alimardanov
PROOP

21 days ago

Didn't work. I wave redeployed redis and my other services multiple times.


alimardanov
PROOP

21 days ago

It has been an hour. It doesn't work. I don't know what to do. I am loosing money.


alimardanov
PROOP

21 days ago

Now it is working


alimardanov
PROOP

21 days ago

Did you do anything?


alimardanov
PROOP

21 days ago

it is cofusing. It stopped working and started working suddenly.


Not 100% sure... It could've been a one-off thing. I'll check with the team if they're free.


Glad it came back. That was a transient host-side networking issue; your Redis stayed healthy but the path to it dropped briefly, which is why it recovered on its own. Nothing wrong on your end. We're working to make this recover automatically. If Railway is your main production, run an HA setup so a single node blip can't take you down. — Angelo


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