redis connection error - unable to connect

michaelcohen716
PRO

8 months ago

Connection and application logic were previously working. Private url seems to be fine, but getting this notice under data in the redis service:

Database Connection

We are unable to connect to the database over the public network.

Can you connect using this command? ...

Again, was previously working. Same logic is working with local redis-server. Have tried restarting and redeploying to no avail

Solved

3 Replies

8 months ago

Hello,

The variables on the Redis database are slightly misconfigured from that of standard, but if everything else is working I wouldn't worry too much about it.

If you are worrying about it, I'd be happy to fix them for you if you'd like!

Best,
Brody


Status changed to Awaiting User Response Railway 8 months ago


brody

Hello,The variables on the Redis database are slightly misconfigured from that of standard, but if everything else is working I wouldn't worry too much about it.If you are worrying about it, I'd be happy to fix them for you if you'd like!Best,Brody

michaelcohen716
PRO

8 months ago

hey, what do you mean by slightly misconfigured from that of standard'?

is it a explanation for why something is working locally but in prod, i'm hitting the max retries for a redis request?


Status changed to Awaiting Railway Response Railway 8 months ago


8 months ago

Hello,

The variables on the Redis database are slightly misconfigured from that of standard.. and that is why the data tab is not working.

Don't know how local anything comes into play with the data tab.

Are you experiencing any issues other than the data tab?


Status changed to Awaiting User Response Railway 8 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 2 months ago


redis connection error - unable to connect - Railway Help Station