Redis migration to US East failed
psyho
PROOP

a month ago

I'm having trouble migrating my redis service instance to the US East region. It's stuck on "migrating scheduled backups".

Solved

4 Replies

Railway
BOT

a month ago

The region migration for your Redis service failed at the volume migration step with the error "Volume is busy: Managing scheduled backups", meaning a scheduled backup operation was running on the volume at the time and blocked the migration. Retrying the migration should succeed once the backup cycle completes.


Status changed to Awaiting User Response Railway • 30 days ago


psyho
PROOP

a month ago

It's been stuck in this state for over an hour now. I don't think it will resolve itself on its own. I need assistance.


Status changed to Awaiting Railway Response Railway • 30 days ago


psyho
PROOP

a month ago

It changed to "Migration failed" for a while, but then I tried changing the region again and it's the same error again.


a month ago

The migration failed because of an internal stall in our backup system, which held a lock on the volume that the region change needed. That fault has been fixed and the lock released, so changing the region on that service will now go through. Sorry for the disruption.


Status changed to Awaiting User Response Railway • 29 days ago


Railway
BOT

22 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 22 days ago


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