Redis on railway metal not connectable using internal URL
geongeorge
PROOP

a year ago

You are auto migrating our redis to metal when it does not work for us and I have already clicked something is wrong before.

We have a micro service architecture in which both Remix js and Nest js connect to same redis and communicate with each other. This is broken when we upgrade to metal.

We tried migrating our service instances too but that does not work either. It works when we use public url for redis

Can you guys help us migrate to metal? Currently we cannot as Redis does not work.

I raised an issue before but looks like railway crashed our project again. I think the team needs to look at this.

Previous thread: https://station.railway.com/questions/redis-not-connecting-on-railway-metal-afa3872e

Error in Nest:

```

default: connect ETIMEDOUT [ioredis] Unhandled error event: Error: connect ETIMEDOUT at Socket. (/app/node_modules/.pnpm/ioredis@5.4.2/node_modules/ioredis/built/Redis.js:170:41) at Object.onceWrapper (node:events:633:28) at Socket.emit (node:events:519:28) at Socket.emit (node:domain:488:12) at Socket._onTimeout (node:net:595:8) at listOnTimeout (node:internal/timers:594:17) at process.processTimers (node:internal/timers:529:7)

```

Error in Remix:

```

[ioredis] Unhandled error event: Error: connect ETIMEDOUT at Socket. (/app/node_modules/.pnpm/ioredis@5.4.2/node_modules/ioredis/built/Redis.js:170:41) at Object.onceWrapper (node:events:632:28) at Socket.emit (node:events:518:28) at Socket._onTimeout (node:net:609:8) at listOnTimeout (node:internal/timers:588:17) at processTimers (node:internal/timers:523:7)

```

Closed

4 Replies

geongeorge
PROOP

a year ago

Now that the old railway gcp singapore instance is missing. I cannot host it there as well


sarahkb125
EMPLOYEE

a year ago

Hey!

Apologies for any inconvenience caused. We’ve sent various emails regarding this to communicate the timeline.

We moved your deployment(s) because we’re upgrading our fleet of servers to Railway Metal. This improves performance and may lower your usage cost.

For more information, refer to https://docs.railway.com/railway-metal.

There are no know issues with Redis.

Best,

The Railway Team


Status changed to Awaiting User Response Railway 12 months ago


Status changed to Solved sarahkb125 12 months ago


geongeorge
PROOP

a year ago

What is solved? Can you read the ticket!??? I'm telling you I'm unable to use your metal redis?


Status changed to Awaiting Railway Response Railway 12 months ago


a year ago

Please avoid opening duplicate threads. I am going to close this thread in favor of your previous thread -

https://station.railway.com/questions/redis-not-connecting-on-railway-metal-afa3872e


Status changed to Closed brody 12 months ago


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