8 months ago
Hi, someone signed up with my referral code (Cdf5df) and joined Railway via email (with password). Their first invoice number is (No.WKIMPAZB-0001).
I don’t see it show up in my referrals, even though they’ve made a payment. Can you please help?
5 Replies
8 months ago
Hello,
There is no evidence to suggest that the user signed up with your code.
8 months ago
Hi, is there any way I can prove this? I have access to both accounts and did the sign up process myself, by clicking on my referral link
8 months ago
I'm sorry, but the referral entry is missing from the workspace, which would have been added upon signup if the code had been used.
8 months ago
Thanks for your response, I know I did click on the link, and my suspicion is the query string got lost in the (unconventional) sign-up flow in a way I can't take responsibility for (but I assumed was accounted for on your side). Might be worth investigating to avoid repeat incidents for others. I won't push the matter further on my side.