Referral $ not applied to account
materwelondhruv
PROOP

5 months ago

One of my referrals purchased the pro plan but I didn't get any referral $ for it. What info can I provide to help figure this out?

Solved

0 Replies

materwelondhruv
PROOP

5 months ago

N/A


brody
EMPLOYEE

5 months ago

Have they paid their first invoice yet?


materwelondhruv
PROOP

5 months ago

ye

1394416592162394000


brody
EMPLOYEE

5 months ago

Did this user happen to sign-up with Google?


materwelondhruv
PROOP

5 months ago

Not sure. Although I know they used my referral (it went +1 the moment they registered). They used a google workspace account


materwelondhruv
PROOP

5 months ago

bump @Brody ^


brody
EMPLOYEE

5 months ago

Hello @materwelon - We have fixed the issue related to this, it was specifically users who signed up with Google that didn't award the referral.

So now I need to know what Workspace you'd like the referral credits to go to?


materwelondhruv
PROOP

5 months ago

what workspace as in what referral code they should go to?


materwelondhruv
PROOP

5 months ago

``


brody
EMPLOYEE

5 months ago

Update here, it was not as simple as I thought. I will have to come back to this with help from my teammate.


brody
EMPLOYEE

5 months ago

Credits awarded.


fortune-max
HOBBY

5 months ago

Hi, I've got the same issue, someone signed up with my referral code (Cdf5df) via email. Their first invoice number is (No.WKIMPAZB-0001)


materwelondhruv
PROOP

5 months ago

Much appreciated brody, thanks!


brody
EMPLOYEE

5 months ago

please open your own thread.


brody
EMPLOYEE

5 months ago

!s


Status changed to Solved brody 5 months ago


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