Same case with me.. I also invited one friend but refferal isn't counted

yes. i am also

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!

Hi folks, thank you for using and sharing Railway with your network via our referrals!

I've escalated this to our team and we will take a look and rectify the issue with missing referral credits, but cannot guarantee an ETA due to the holidays just now

🛠️ The ticket Referral link issue has been marked as in progress.

✅ The ticket Referral link issue has been marked as completed.

Howdy hey!
We identified the issue and it should be resolved now! I went ahead and credited your workspace with $40 of credits to make up for the 2 missed credits.

Why my earnings still showing 0$????
I also invited my friends

Hey Team I'm having the same issue once more. Right now, it's showing count to referral, but the reward hasn't appeared in my account. Could you help open a ticket and get this resolved as soon as possible?

Hey Team I'm having the same issue once more. Right now, it's showing count to referral, but the reward hasn't appeared in my account. Could you help open a ticket and get this resolved as soon as possible?

lavanshugarg4 can you clarify - are you saying
1) you don't see the $40 credit (I can see it on your account, so if this, it is a display issue)
or
2) that you have referred additional people and didn't get credit for them? (let us know and we will identify what might still be going on.

ahsanch911 & velladurai55me-cell - if you made referrals that you did not get credits for could you kindly open new support threads and be sure to include in them the email address of the person you referred.

Thanks!

Sam

Hi Team,

I would like to inform you that I have referred several new friends using my referral link—approximately 6–7 referrals. However, the corresponding referral bonus amount has not yet been credited to my account.

Due to privacy reasons, I am unable to share their email IDs. I kindly request you to verify the referrals using my referral link.

Additionally, I would like to renew my Hobby $5/month plan using the referral bonus, but I am currently facing issues enabling this option. I would appreciate your assistance in resolving this matter at the earliest.

Thank you for your support.

I would appreciate it if this query could be treated as high priority and resolved at the earliest.

Could you please answer our questions?

are you saying
1) you don't see the $40 credit (I can see it on your account, so if this, it is a display issue)
or
2) that you have referred additional people and didn't get credit for them? (let us know and we will identify what might still be going on.

Also, all of your referrals must have paid at least one invoice to Railway before you are credited. If you want to start a new subscription, you cannot do so using credits - it must be initiated using card as a payment; subsequent subscription or usage costs will deduct from credits first.

Hi Ray,

Earlier, I received a credit of $40 for two referrals. However, after that, I referred additional people, and the corresponding amount has not yet been credited to my account.

Have they paid an invoice yet?