Refund Delay – 14 Days and No Update
viterbominard
FREEOP

2 months ago

It’s been 10 days and my refund is still not processed. This kind of delay is honestly unacceptable, especially with no clear updates or communication. Can someone from the team please address this and give a proper timeline? This needs to be resolved ASAP.

Closed

8 Replies

2 months ago

The refund was issued.


viterbominard
FREEOP

a month ago

Yes, but it’s already been 16 days and the money is still not in my bank account.


viterbominard
FREEOP

a month ago

@Brody @Chandrika


a month ago

That's an issue with your bank, not Railway?


a month ago

(no markdown available for this content)


a month ago

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localcoincn
FREE

a month ago

Please, I made a payment less than 24 hours ago, I will like to request for a refund. I need the refund. Thanks


localcoincn

Please, I made a payment less than 24 hours ago, I will like to request for a refund. I need the refund. Thanks

a month ago

Hey, please take a look and follow Railway's documentation for refunds.


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