23 Replies
2 years ago
You can go to your account billing page, you'll see a Refund button in your latest billing history
2 years ago
May I ask what made you choose to request a refund?
2 years ago
oh alright
but in my billing history, don't show the button to refund the $20 to pro plan

2 years ago
Are you sure you aren't looking at your hobby plan's billing page right now?
2 years ago
you can switch accounts in the top left

2 years ago
it doesn't look like you have a pro account 🤔
2 years ago
unless you have it fully seperate on a different github or something
2 years ago
or did you already delete your pro account?
2 years ago
is that a yes?
2 years ago
oh 😬
2 years ago
I'll go ask if it's possible to request a refund for a deleted account on Monday
2 years ago
The team doesn't work on weekends, so I'll get back to you on Monday 🫡
2 years ago
no worries!
2 years ago
Hey, I asked the team about this and it appears it is possible to request a refund for a deleted account
You'll have to send an email to billing@railway.com containing the following:
- Reason why you're requesting the refund
- The invoice, in PDF format, that you'd like to have refunded
Also make sure you email Railway from the same email that was associated with that Railway account
Status changed to Closed parmstar • over 1 year ago
