16 days ago
Hello, I just created my Railway account today and paid $5. I did not know it costs $5 every month. I have not deployed anything yet. Can I please get a refund? Thank you.
3 Replies
16 days ago
Hello,
You can request a refund by following the docs at https://docs.railway.com/reference/pricing/refunds#requesting-a-refund
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 16 days ago
16 days ago
what about 1 dolar i got refund accept for 5 dolar but i got message you charged 1 dolar also
Status changed to Awaiting Railway Response Railway • 16 days ago
what about 1 dolar i got refund accept for 5 dolar but i got message you charged 1 dolar also
16 days ago
Hey, I have already answered you in another thread but I will answer you here again. Railway charges $1 to verify your payment details, the $1 will be refunded automatically.
Status changed to Solved brody • 14 days ago