refund request

Anonymous
FREEOP

16 days ago

Hello, I just created my Railway account today and paid $5. I did not know it costs $5 every month. I have not deployed anything yet. Can I please get a refund? Thank you.

Solved

3 Replies

Railway
BOT

16 days ago

Hello,

You can request a refund by following the docs at https://docs.railway.com/reference/pricing/refunds#requesting-a-refund

Best,

The Railway Team


Status changed to Awaiting User Response Railway 16 days ago


Anonymous
FREEOP

16 days ago

what about 1 dolar i got refund accept for 5 dolar but i got message you charged 1 dolar also


Status changed to Awaiting Railway Response Railway 16 days ago


what about 1 dolar i got refund accept for 5 dolar but i got message you charged 1 dolar also

16 days ago

Hey, I have already answered you in another thread but I will answer you here again. Railway charges $1 to verify your payment details, the $1 will be refunded automatically.


Status changed to Solved brody 14 days ago


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