Refund Request for Accidental Subscription
ssoohee
FREEOP

2 months ago

Hi Railway Team,

I accidentally subscribed to the Hobby plan today with the wrong credit card and canceled it right away.

Could you please issue a refund for this accidental charge?

Here are the details: September 24, 2025(korea time)

- Amount charged: $5

- Date of charge: September 24, 2025

- Card ending with: 2766

Thank you very much for your help!

Best regards,

lee so hee

Solved

2 Replies

Railway
BOT

2 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


brody
EMPLOYEE

2 months ago

Hello,

You can request a refund by following the docs at https://docs.railway.com/reference/pricing/refunds#requesting-a-refund

Best,

The Railway Team


Status changed to Awaiting User Response Railway 2 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 2 months ago


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