2 months ago
Hello,
I am requesting a full refund of my credits. For the past two days, my service "evolution-api" in the "adequate-vision" project has been completely unusable, returning a persistent "503 Service Unavailable" error.
I have tried several redeploys, but the system remains offline despite the status showing as "Completed". My logs show constant deployment crashes. This has caused me a loss of time and credits without any functional service being delivered.
Project ID: 2d9011fc-44ab-44ec-9f9a-31990917f398
1 Replies
2 months ago
Your account shows $0.06 in total resource usage this billing period, and your only charge has been the $5 Hobby plan subscription fee. Your "evolution-api" service has no runtime logs, which indicates it is not running or producing output. You can request a refund for eligible invoices directly from Workspace Settings > Billing under "Billing History" - if a refund button appears next to the invoice, you can submit the request there.
Status changed to Awaiting User Response Railway • about 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 2 months ago