Regions & Replicas Deploy replicas per region for horizontal scaling. Southeast Asia (Singapore, Singapore)
ibowfu
PROOP

a month ago

Dear Railway Support Team,

I am writing to report a persistent performance issue with one of my services deployed in the Singapore region.

Currently, I have several services running on your platform, and while most operate smoothly, one of my specific services is experiencing significant latency when deployed in the Singapore region. Since my application requires a specific geographic origin to function correctly with its external APIs, I must keep this service hosted in Singapore.

I have observed that this particular service becomes extremely slow, making it difficult to perform essential account management and data retrieval tasks. Interestingly, I have other services performing similar operations in the same region that are running without any issues.

Could you please assist me in investigating this? I would appreciate it if you could check if there are any network routing issues, resource constraints, or specific limitations affecting this container or service instance.

Please let me know if there is any information you need from my side to help diagnose the cause of this latency. I look forward to your guidance on how to resolve this.

Best regards

Ibrahim Al-Yazji

Solved$20 Bounty

0 Replies

Railway
BOT

a month ago

This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.

Status changed to Open Railway about 1 month ago


Status changed to Solved ibowfu about 1 month ago


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