a month ago
please help me release my locked domain in a deleted project
current project id : b8a75b01-bd49-4cd8-bf68-fbd4163423f4
domain : www.prism-edu.com
7 Replies
a month ago
We can remove the domain for you, but we need to verify ownership first. Please add a TXT record at _railway.verify.www.prism-edu.com with the value k4mn7w2q for the domain www.prism-edu.com. Once done, let us know and we will verify and remove the domain for you.
Status changed to Awaiting User Response Railway • 28 days ago
Railway
We can remove the domain for you, but we need to verify ownership first. Please add a TXT record at `_railway.verify.www.prism-edu.com` with the value `k4mn7w2q` for the domain `www.prism-edu.com`. Once done, let us know and we will verify and remove the domain for you.
a month ago
done
Status changed to Awaiting Railway Response Railway • 28 days ago
a month ago
We checked the DNS for _railway.verify.www.prism-edu.com but the TXT record with value k4mn7w2q is not showing up yet. Please double-check that the record was added at your DNS provider and allow some time for propagation, then let us know once it's in place.
Status changed to Awaiting User Response Railway • 28 days ago
a month ago
please check again
Status changed to Awaiting Railway Response Railway • 28 days ago
a month ago
The TXT record is in your DNS zone but at the wrong name. Your DNS provider appended your domain automatically, so the record currently lives at _railway.verify.www.prism-edu.com.prism-edu.com. Edit the record and put only _railway.verify.www in the name field, keep the value k4mn7w2q, then let us know and we will check again.
Status changed to Awaiting User Response Railway • 28 days ago
noahd
The TXT record is in your DNS zone but at the wrong name. Your DNS provider appended your domain automatically, so the record currently lives at `_railway.verify.www.prism-edu.com.prism-edu.com`. Edit the record and put only `_railway.verify.www` in the name field, keep the value `k4mn7w2q`, then let us know and we will check again.
a month ago
done
Status changed to Awaiting Railway Response Railway • 27 days ago
a month ago
Verified your DNS ownership and released www.prism-edu.com, so it's no longer tied to the old project. You can add it to your new project now. If it doesn't attach on the first try, give DNS a few minutes to settle and retry.
Railway Team
Status changed to Awaiting User Response Railway • 27 days ago
Status changed to Solved noahd • 27 days ago