3 days ago
Hello Railway Team,
My custom domain thebahrainyouth.com is showing as 'Not available' when I try to add it to my new service settings. It was previously attached to an old project that was suspended/deleted, and it is now stuck as an orphan in the backend.
Could you please manually release the domain from the old project so I can assign it here?
My Current Project ID: 63d2f215-be1a-401a-a8f4-a8f6a948096b
My Current Service ID: c6a04fa5-dc79-4ddb-a88d-f7d2cd26bd9c
(Note: I already have full DNS access via Namecheap and can add any _railway.verify TXT record you need to confirm ownership immediately).
Thank you!
10 Replies
3 days ago
Hello,
We can remove the domain for you, but we need to verify the ownership first.
Please add a _railway.verify TXT record for the domain with the value Rv4m7Kx2
Once done, please let us know and then we will verify, after verification we will remove the domain for you.
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 3 days ago
Railway
Hello, We can remove the domain for you, but we need to verify the ownership first. Please add a `_railway.verify` TXT record for the domain with the value `Rv4m7Kx2` Once done, please let us know and then we will verify, after verification we will remove the domain for you. Best, The Railway Team
2 days ago
Okay! I've added a _railway.verify TXT record for the domain , with the value Rv4m7Kx2.
Let us know what we have to do further more.
Thanking you,
The Bahrain Youth Team
Status changed to Awaiting Railway Response Railway • 2 days ago
2 days ago
The _railway.verify TXT record isn't showing up in public DNS yet. In Namecheap's Advanced DNS settings, make sure the Host field is set to _railway.verify (not the full domain), the Type is TXT, and the Value is Rv4m7Kx2. Propagation can take up to a few hours, so if you just added it, let us know and we'll re-check shortly.
Status changed to Awaiting User Response Railway • 2 days ago
2 days ago
We had just updated the TXT record info , an hour ago , could it perchance be why it didn't show up? Please let us know!
Status changed to Awaiting Railway Response Railway • 2 days ago
2 days ago
We haven't heard back from the Railway team, any updates on our situation?
2 days ago
Could Railway's team check once more and confirm?
Railway
The `_railway.verify` TXT record isn't showing up in public DNS yet. In Namecheap's Advanced DNS settings, make sure the Host field is set to `_railway.verify` (not the full domain), the Type is `TXT`, and the Value is `Rv4m7Kx2`. Propagation can take up to a few hours, so if you just added it, let us know and we'll re-check shortly.
2 days ago
From our side , we have updated it once more , please let us know. We cannot afford loosing much time , our manager wouldn't be the most pleased about it.
a day ago
Hey there,
Got it. To release the domain on our side, just reply confirming:
- The domain in question
- That you currently control the DNS for it
That's enough verification for us. I'll detach it within a few hours, and you'll be able to re-add it from a new project once it's released.
If the domain is stuck on an account you can no longer access (closed or deleted), let me know the original account email and I'll handle it through our admin flow.
Thanks,
Angelo
Status changed to Awaiting User Response Railway • 1 day ago
angelo-railway
Hey there, Got it. To release the domain on our side, just reply confirming: - The domain in question - That you currently control the DNS for it That's enough verification for us. I'll detach it within a few hours, and you'll be able to re-add it from a new project once it's released. If the domain is stuck on an account you can no longer access (closed or deleted), let me know the original account email and I'll handle it through our admin flow. Thanks, Angelo
a day ago
Hey Angelo,
Thanks for the quick response!
The domain in question: thebahrainyouth.com
DNS Control: I confirm that I currently have full control over the DNS settings for this domain.
The domain was previously tied to an old project on my team's account that we no longer have active access to, so dropping it through your admin flow would be perfect.
Once you detach it, I'll go ahead and re-add it to our new project (named as sublime-love).
Appreciate the help!
Status changed to Awaiting Railway Response Railway • about 23 hours ago
angelo-railway
Hey there, Got it. To release the domain on our side, just reply confirming: - The domain in question - That you currently control the DNS for it That's enough verification for us. I'll detach it within a few hours, and you'll be able to re-add it from a new project once it's released. If the domain is stuck on an account you can no longer access (closed or deleted), let me know the original account email and I'll handle it through our admin flow. Thanks, Angelo
an hour ago
Adding onto our earlier conversation,the account's email is thebahrainyouth@gmail.com, however we cannot access the project , as that project was deleted due to subscription issues. Hence we had made a new project under the name '' sublime-love ''.
Looking forward for your response on whether we have access back to the domain once again.
Thank you.