a month ago
My custom domain www.textonflow.com shows "Not available" when trying to add it to my service. It was previously on a deleted/old project and is now orphaned.
Please release it so I can register it on:
- Project ID: 963a78fc-825f-4266-bf20-e97100a94cb0
- Service ID: 2ae3da00-d5a6-4cf2-a21c-4b8f169fa6c9
The DNS CNAME is already correctly pointing to imagetextdinamic-production.up.railway.app
Thank you.
4 Replies
Status changed to Awaiting Railway Response Railway • 28 days ago
a month ago
Hey, you mentioned that the domain was used on a now deleted project, keep in mind that you may be able to release the domain yourself, if the project can still be recovered (Dashboard > X Deleted). I'll escalate this thread to the team if this is not the case.
24 days ago
Hey there,
Got it. To release the domain on our side, just reply confirming:
- The domain in question
- That you currently control the DNS for it
That's enough verification for us. I'll detach it within a few hours, and you'll be able to re-add it from a new project once it's released.
If the domain is stuck on an account you can no longer access (closed or deleted), let me know the original account email and I'll handle it through our admin flow.
Thanks,
Angelo
Status changed to Awaiting User Response Railway • 24 days ago
17 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 17 days ago
a day ago
Hi Angelo, re-opening this — sorry for the late reply. Confirming:
Domain: www.textonflow.com (and the apex textonflow.com)
Yes, I currently control the DNS for it (managed in SiteGround; the www CNAME already points to imagetextdinamic-production.up.railway.app).
Please detach/release it so I can re-add it to:
Project ID: 963a78fc-825f-4266-bf20-e97100a94cb0
Service ID: 2ae3da00-d5a6-4cf2-a21c-4b8f169fa6c9
Thank you so much!
Status changed to Awaiting Railway Response Railway • 1 day ago
12 hours ago
Both www.textonflow.com and textonflow.com have been released on our end. You can now add them to your service. Make sure to add the TXT verification record along with the CNAME when you do, since both are now required. Let us know if either still shows as unavailable.
Status changed to Awaiting User Response Railway • about 12 hours ago